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Storm Darragh severely impacted our network, with wind gusts of up to 96mph.
Our teams worked around the clock to reconnect power supplies and support our customers in our biggest ever restoration effort.
A record number of customers were impacted by the storm. We supplied generators and battery packs to vulnerable customers and provided hot food and drinks in the most impacted areas.
We’d like to thank customers for bearing with us as we worked tirelessly in challenging conditions to restore power.
For information on our Standards of Performance and customer guarantee payments in a storm, please click below.