Planned interruptions
We’re always working hard to maintain and improve our network, which sometimes means we need to interrupt supply for short periods. This means we can complete all work safely and without damage or disruption.
We’ll do our best to give you plenty of notice if we need to turn off the power, but that may not always be possible. To help you plan and prepare, here are some ways you can keep disruption to a minimum.
Visit our planned power cut portal
The planned power cut portal provides dedicated support and information for anyone experiencing, or due to experience, a planned power cut.
Business customers
We know power interruptions can affect your business, so we do everything to keep them to a minimum.
If your business uses commercial freezers, you should empty them or make alternative power arrangements (such as a generator) as they will only tolerate short interruptions in power.
If your business relies on telephone services, check that your service will operate without power. If not, consider alternative arrangements such as call-forwarding service until the power is restored.
