Planned interruptions
We’re always working hard to maintain and improve our network, which sometimes means we need to conduct planned electricity outages. Being able to plan electricity supply interruptions means we can complete all work safely and without damage or disruption.
We’ll do our best to give you plenty of notice if we need to turn off the power, especially for businesses that may need to implement a business energy interruption plan, but that may not always be possible. To help you prepare for a planned outage, here are some ways you can keep disruption to a minimum.
Visit our planned power outage portal
The planned power outage portal provides dedicated support and information for anyone experiencing, or due to experience, a planned interruption of electricity supply.
Business customers
We know planned or unplanned power outages can affect your business, so we do everything to keep them to a minimum.
If your business uses commercial freezers, you should empty them or make alternative power arrangements (such as a generator), as they will only tolerate short interruptions in power.
If your business relies on telephone services, check that your service will operate without power. If not, consider alternative arrangements such as a call-forwarding service until power is restored.
For further help and resources for National Grid’s planned power outages, please visit our advice and guidance page.