Storm Darragh

As our South West region returns to normal levels we are still working throughout the night to restore our remaining customers without power in South Wales. 


 

Track your power cut

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How are we doing...

Latest updates

As of 7pm, power has been restored to all customers in the South West affected by Storm Darragh. 246 homes and businesses are without electricity in South Wales.

The vast majority of customers who lost power as a result of the storm have now been restored. There are some pockets where small numbers of customers remain without power, and we have teams working around the clock to get them restored as soon as possible.

 

Read our latest update

Contact us

0800 6783 105
or call 105

Power cut? Call 105

If you're hard of hearing or deaf, dial 18001 before each number and a Text Relay Operator will join the call.

Claims and Payments

Find out about our Standards of Performance and customer guarantee payments in a storm.

What we're doing to help

Extra engineers standing by

Increased customer service staff

Red Cross Help

What else are we doing to help?

More info

How is Storm Darragh impacting us...

This is a snap shot of incidents that are impacting our customers. For more details, or to search for a postcode, please visit our live power cuts map.

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Live power cut map

View our full live power cut map to access additional details and information on incidents and problems currently facing the National Grid area.

View Map
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Power cut information and advice

We aim to keep you informed of the progress of any power cuts and we also offer advice when they occur.

What to do in a power cut

Find out what you can do in the event of an unscheduled power cut.

How to report a power cut

If your power is off, we need you to tell us. Here are all the ways you can report power cuts in your area.

Register for storm updates

You can choose from getting updates before, during and after severe weather incidents that are likely to impact the electricity network, or sign up for all three.

The updates will inform you of the latest weather conditions and areas affected, the number of customers off supply and key steps that we are taking to quickly and safely restore power.