Storm Austen
Since the storm began, our engineers have restored power to 134,856 properties across our network. We're reconnecting customers affected by the final faults.
How are we doing...
Latest updates
Following the arrival of Storm Boelo, some customers have experienced additional power cuts and our teams are responding to those incidents while continuing work to reconnect the small number of customers still affected by Storm Austen.
We have teams working around the clock to restore everyone as quickly and safely as possible.
Contact us
In the event of a power cut, or any power related emergency, please give us a call. We are available 24 hours a day, 7 days a week.
If you're hard of hearing or deaf, dial 18001 before each number and a Text Relay Operator will join the call.
Latest updates
Register for updates
The updates will inform you of the latest weather conditions and areas affected, the number of customers off supply and key steps that we are taking to quickly and safely restore power.