Hot weather

Temperatures are high across the Midlands, South Wales and South West England, and we're ready to respond to any challenges it may cause.

Track your power cut

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Latest updates

Hot, dry weather builds across the Midlands, South Wales and South West England this week, with highs of 36°C in parts of the Midlands on Thursday.

Heat like this puts extra demand on the network, and we're ready to respond quickly if it causes any challenges. Friday brings a change, with thundery showers developing before conditions turn cooler and wetter over the weekend.

Contact us

Power cut? Call 105
Power cut? Call 105

In the event of a power cut, or any power related emergency, please give us a call. We are available 24 hours a day, 7 days a week.

Hot weather and the electricity network

Latest Updates

What we're doing to help

Extra engineers standing by

Increased customer service staff

Red Cross Help

What else are we doing to help?

More info

Power cut information and advice

We aim to keep you informed of the progress of any power cuts and we also offer advice when they occur.

What to do in a power cut

Find out what you can do in the event of an unscheduled power cut.

How to report a power cut

If your power is off, we need you to tell us. Here are all the ways you can report power cuts in your area.

Register for storm updates

You can choose from getting updates before, during and after severe weather incidents that are likely to impact the electricity network, or sign up for all three.

The updates will inform you of the latest weather conditions and areas affected, the number of customers off supply and key steps that we are taking to quickly and safely restore power.