Storm Austen

Our teams have restored power to 117,320 properties affected by Storm Austen, and work continues. 

Use our Power Tracker

Find, track or report a power cut
Power cut? Call 105

How are we doing...

Latest updates

Our teams are continuing to restore supplies to those affected by Storm Austen, with 117,320 properties restored since the beginning of the storm.  

Our control centre is operating 24/7 to manage power supplies, and our customer contact teams are available around the clock to support anyone who needs us. 

Contact us

In the event of a power cut, or any power related emergency, please give us a call. We are available 24 hours a day, 7 days a week.

0800 6783 105

If you're hard of hearing or deaf, dial 18001 before each number and a Text Relay Operator will join the call.

Latest updates

Register for updates

The updates will inform you of the latest weather conditions and areas affected, the number of customers off supply and key steps that we are taking to quickly and safely restore power.