Contact us
0800 6783 105
or call 105
As of 8am, our network is now operating under normal conditions.
If you are experiencing a power cut, please let us know by calling 105 or 0800 6783 105.
“We made significant preparations in advance of Storm Éowyn so that we were ready to respond to the effects of the weather as soon as possible.”
“We appreciate customers’ patience while waiting for power to be restored. I’d also like to thank our staff for their unwavering efforts to restore power to our customers. We have teams who have been working long hours away from their own homes to get the lights back on in challenging conditions and we are grateful to them for that.”
Roisin Quinn, Director of Field Operations
If you see any damage to our equipment, please stay back, don’t touch it and instead report it to us by calling 105.
Our power cut checklist helps customers to prepare for bad weather.
For our most vulnerable customers, we also provide additional support during a power cut. Click here for more information about our Priority Services Register.
Weather update
South West – Mostly dry through today before a weak front approaches from the west with scattered showers developing by the late afternoon and lingering into the evening. Mostly dry conditions briefly return overnight. A few thunderstorms are possible with a low lightning risk. Winds remain non-hazardous.
South Wales – Mostly dry through today. Scattered showers will develop by the mid-evening and linger through the remainder of tonight as a weak frontal boundary moves across the region. A few thunderstorms are possible with a low lightning risk. Winds remain non-hazardous.
Midlands – Mostly dry through today with sunny spells. Scattered shower from the west will develop into the night and into Sunday. Winds remain non-hazardous.
0800 6783 105
or call 105
View our full live power cut map to access additional details and information on incidents and problems currently facing the National Grid area.
You can choose from getting updates before, during and after severe weather incidents that are likely to impact the electricity network, or sign up for all three.
The updates will inform you of the latest weather conditions and areas affected, the number of customers off supply and key steps that we are taking to quickly and safely restore power.
