Contact us
0800 6783 105
or call 105
As of 7pm, 8,952 homes and businesses are without electricity in our South Wales, South West, and West Midlands regions.
Where customers are waiting to be reconnected, it has either been too dangerous for our teams to carry out work, or there have been other obstacles, such as flooding, limiting our access to power lines. Engineers from other companies which have finished Storm Darragh repairs in other parts of the country are now assisting our teams to speed up reconnections.
South Wales customers without electricity can access free hot food and drinks via welfare vans at the following locations until 10pm:
South West welfare vehicle locations until 10pm:
If you are experiencing a new power cut, please report them online or call us on 105.
*The numbers quoted within the video were correct at the time of filming, restoration figures have since increased.
0800 6783 105
or call 105
You can choose from getting updates before, during and after severe weather incidents that are likely to impact the electricity network, or sign up for all three.
The updates will inform you of the latest weather conditions and areas affected, the number of customers off supply and key steps that we are taking to quickly and safely restore power.
