Power Restored

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Power cut information for INCD-38979-m
Start time: 10:43 01/05/2025

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Bookmark this page to get quick updates - we'll keep it updated with the latest information about your power, including when it's back on.

We became aware of the power cut at 10:43am Thu 1 May 25 which impacted 2,168 properties in your area. We successfully restored power to everyone by 8:46pm Thu 1 May 25.

Thank you for your patience during this time. We're committed to maintaining reliable power to your community.

Required
Power cut? Call 105
Time Incident Reported10:43 01/05/2025Incident reported
Number of Properties Restored{{:: 2168 | numberLocaleString }}Properties restored
Time Incident Resolved20:46 01/05/2025Incident resolved

Timeline

  1. 20:46 Thu 01 May 25
    All properties restored
  2. 20:44 Thu 01 May 25
    Properties restored: 2,092
    Properties off supply: 76
  3. 16:22 Thu 01 May 25
    Estimated restoration time: 11:00pm Thursday 1st May 2025
  4. 12:53 Thu 01 May 25
    Properties restored: 2,082
    Properties off supply: 86
  5. 12:49 Thu 01 May 25
    Properties restored: 2,079
    Properties off supply: 89
  6. 12:47 Thu 01 May 25
    Properties restored: 515
    Properties off supply: 1,653
  7. 12:27 Thu 01 May 25
    Properties restored: 515
    Properties off supply: 79
  8. 12:26 Thu 01 May 25
    Estimated restoration time: 4:30pm Thursday 1st May 2025
  9. 12:25 Thu 01 May 25
    Reason for power cut: There's a fault on the high voltage power lines above ground in your area. Your power may go on and off while we work hard to sort this out.
  10. 12:08 Thu 01 May 25
    Properties restored: 484
    Properties off supply: 110
  11. 10:50 Thu 01 May 25
    Properties off supply: 594
  12. 10:48 Thu 01 May 25
    Our engineers are on their way.
  13. 10:46 Thu 01 May 25
    Estimated restoration time: 12:30pm Thursday 1st May 2025
  14. 10:46 Thu 01 May 25
    Properties restored: 1,574
    Properties off supply: 594
  15. 10:46 Thu 01 May 25
    We are currently organising resources to work on the fault.
  16. 10:43 Thu 01 May 25
    Incident reported

Area affected

The interruption may not affect all customers in the postcode areas indicated below:
Data accurate as of Monday 22nd June 2026, 1:55am

Supply still off?

If you are still off supply, please check your trip switches by turning them off and back on again.

If this doesn't restore your supply, please report it to us.

Report a power cut

A little extra support and information...

Need extra support? Call 0800 6783 105
Check if others nearby are affected too
Support with heating, medical equipment and essentials
What to do in a power cut

More information

See how our engineers fix power cuts

What happens when major power lines are damaged

How we fix underground cables in your street

How we fix overhead cables in your street