Active Power Cut

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Power cut incident information for INCD-109783-l
Start time: 06:38 23/10/2026

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Bookmark this page to get quick updates - we'll keep it updated with the latest information about your power, including when it's back on.

We know you're without power. We were alerted at 6:38am Fri 23 Oct 26 and our engineers are working to get your electricity back on as quickly as possible. We're sorry for the disruption.

We give you our best estimate for when your power will be back on, based on what we know at the time. Times might change if we face unexpected challenges getting to the fault. These times show when the last person in the area will have power back - most of you will be reconnected before this.

We'll update this page regularly with our progress.

Required

We estimate that power will be restored by:

8:00am Sun 25 Oct 26

We estimate that power will be restored by:

8:00am Sun 25 Oct 26

Our engineers are working hard to get your power back on. We're still assessing what repairs are needed, so we don't have a timeframe yet.

We'll update this page when we can give you an expected time.

Our engineers are investigating the fault and working hard to get your power back on. We estimate this could take up to 3 hours.

We'll update this page as soon as we know more.

Our engineers are working hard to get your power back on. We know how disruptive this is and we'll update this page regularly with our progress.

In the meantime, please keep this page bookmarked for the latest updates on getting your power back.

Our engineers are working hard to get your power back on. We know how disruptive this is and we'll update this page regularly with our progress.

In the meantime, please keep this page bookmarked for the latest updates on getting your power back.

Why does this change?
Let us explain...

Our estimated time for getting your power back on is based on what our engineers can see when they first assess the situation. Sometimes repairs reveal additional work that's needed to ensure a safe, reliable fix, so we may need to update the estimated time as we learn more.
We'll keep you updated with any changes to the estimated time so you can plan accordingly.


Incident progress indicator stage 2
We're sending engineers to fix the problem

Updates

  1. Latest
    11:10 Sat 24 Oct 26

    Our engineers are working hard to get your power back on.


  2. Latest
    11:10 Sat 24 Oct 26

    Our engineers are working hard to get your power back on.


  3. Latest
    04:01 Sat 24 Oct 26
    Estimated restoration time: 8:00am Sunday 25th October 2026

  4. 13:43 Fri 23 Oct 26
    Estimated restoration time: 2:00am Saturday 24th October 2026

  5. 10:52 Fri 23 Oct 26
    Reason for power cut: There's a fault on the high voltage power lines above ground in your area. Your power may go on and off while we work hard to sort this out.

  6. 10:51 Fri 23 Oct 26
    Estimated restoration time: 2:00pm Friday 23rd October 2026

  7. 08:50 Fri 23 Oct 26
    Properties off supply: 478

  8. 07:53 Fri 23 Oct 26
    Estimated restoration time: 11:00am Friday 23rd October 2026

  9. 07:50 Fri 23 Oct 26

    Incident INCD-109687-l has been merged


  10. 07:50 Fri 23 Oct 26
    We are currently organising resources to work on the fault.

  11. 07:50 Fri 23 Oct 26
    Reason for power cut: There's a fault on the high voltage power lines in your area, and we're getting this sorted as a priority.

  12. 06:38 Fri 23 Oct 26
    Incident reported

Who is affected?

The interruption may not affect all customers in the postcode area indicated below:

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properties off supply
Data accurate as of Saturday 24th October 2026, 11:10am