Power Restored

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Power cut information for INCD-31989-h
Start time: 16:26 20/01/2024

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Bookmark this page to get quick updates - we'll keep it updated with the latest information about your power, including when it's back on.

We became aware of the power cut at 4:26pm Sat 20 Jan 24 which impacted 2,049 properties in your area. We successfully restored power to everyone by 5:18pm Sat 20 Jan 24.

Thank you for your patience during this time. We're committed to maintaining reliable power to your community.

Required
Power cut? Call 105
Time Incident Reported 16:26 20/01/2024 Incident reported
Number of Properties Restored {{:: 2049 | numberLocaleString }} Properties restored
Time Incident Resolved 17:18 20/01/2024 Incident resolved

Timeline

  1. 17:18 Sat 20 Jan 24
    All properties restored

  2. 16:56 Sat 20 Jan 24
    Properties restored: 635
    Properties off supply: 256

  3. 16:33 Sat 20 Jan 24
    Properties off supply: 891

  4. 16:32 Sat 20 Jan 24
    Our engineers are on their way.

  5. 16:29 Sat 20 Jan 24
    Estimated restoration time: 6:00pm Saturday 20th January 2024

  6. 16:29 Sat 20 Jan 24
    Properties restored: 1,158
    Properties off supply: 891

  7. 16:29 Sat 20 Jan 24
    We are currently organising resources to work on the fault.

  8. 16:29 Sat 20 Jan 24
    Reason for power cut: There's a fault on the high voltage power lines in your area, and we're getting this sorted as a priority.

  9. 16:26 Sat 20 Jan 24
    Incident reported

Area affected

The interruption may not affect all customers in the postcode area indicated below:

Data accurate as of Wednesday 19th November 2025, 10:24am

Supply still off?

If you are still off supply, please check your trip switches by turning them off and back on again.

If this doesn't restore your supply, please report it to us.

More information