Storm Goretti has moved into parts of our network, with a red weather warning in place in the South West. We want to reassure customers that we are fully prepared and ready to respond as the weather intensifies.
We have well‑rehearsed contingency plans in place, with additional engineers, vehicles and equipment positioned in the areas most likely to see severe conditions.
If you're hard of hearing or deaf, dial 18001 before each number and a Text Relay Operator will join the call.
Extra engineers standing by
Increased customer service staff
Red Cross Help
What else are we doing to help?
More infoThis is a snap shot of incidents that are impacting our customers. For more details, or to search for a postcode, please visit our live power cuts map.
View our full live power cut map to access additional details and information on incidents and problems currently facing the National Grid area.
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You can choose from getting updates before, during and after severe weather incidents that are likely to impact the electricity network, or sign up for all three.
The updates will inform you of the latest weather conditions and areas affected, the number of customers off supply and key steps that we are taking to quickly and safely restore power.
